If using FreeNAS 10 from the GUI Console, type "shell" to enter the shell and type "exit" when completed, for FreeNAS 11.x or greater you may select "Shell" from the lefthand pane.Ģ) Type smartctl –a /dev/ada0 where “ada0” is the subject drive. This procedure will display the hard drive data, including error information.ġ) Open a shell (can be done via the GUI or SSH using something like Putty). These few procedures will be run often so to minimize placing these steps all over the procedure, they will be written here and the user will refer here when directed to run one of them. Appendix C: Extra Troubleshooting - Drive Data Refreshing and Bad Blocks You may be referenced to use the FreeNAS User Manual to conduct specific procedures.Ĩ. Once you have identified the failed drive serial number, write it down because drive identifiers “ada0” can change and the serial number is the best way to track and replace your drive if required.Ħ. The failure message should indicate the drive identifier.ĥ. The drive identifier in each command will be “ada0” however the user must enter the identifier for the suspect drive such as “ada4” or maybe “da4”.
Additionally if we list an error message format, please keep in mind that as the software changes, the format may change and we will not update the guide every time a minor format of a message occurs.Ĥ. We cannot take into account all formats of an error message but we used “?” to indicate any value. All the steps in this guide are non-destructive so you can safely perform these steps without further risk to your data.ģ.
It is assumed you have some knowledge on how to open up a Shell window and perform some minor Linux/FreeBSD commands.Ģ. If there is an error or improvement you would like to suggest to this procedure, contact one of the forum moderators or the author and your inputs will be evaluated.ġ. If this guide fails to solve your problem, please open a new thread in the Help forum, list your hardware specs (FreeNAS version, Hardware Configuration), your failure and all indications, and specify that you used this guide and the step which failed to help you if appropriate. This guide covers the most routine single hard drive failures that are encountered and is not meant to cover every situation, specifically we will check to see if you have a physical drive failure or a communications error. UPDATE: 1 November 2020 - Added ID 1 and 7 description for Seagate drives at bottom of Appendix B UPDATE: 2 April 2017 - Added support for FreeNAS Corral (FreeNAS 10 and beyond) UPDATE: 22 September 2018 - Added Drive Data Refreshing
0 kommentar(er)
